Yes, we didn't count the number of emails that you send. Send as many emails that you need.

What? No, that's horrible. Why pay more for duplicate emails? Did someone do that to you? With ICONMAIL you only pay per email contact, not subscribers. So, if by any reasons somebody subscribes say 19 times with the same email, we still count as one contact.

We believe duplicate emails are good emails. It means someone willing to subscribe over and over again to your business. It's a sign that she's a customers that gives you great values.

Congratulations! It means your business is doing great! We will send you a friendly email notification to upgrade your plan. We will not charge you more without your permission.

You can manage your account anytime from your membership page.

Awww... What happened? If you think ICONMAIL is not for you; you can ask for a refund any time within the first 30-days after you sign up for an account.

Just send us an email, we will cancel your account immediately.

Please let us know what could've we done better in your email.

Sure, send us an email (support@iconmail.id), and we'll get you in touch with the right person on our team.

No, because it has been the policy from Google regarding algorithm changes that prohibited Gmail as the sender for any email broadcast. For Yahoo and Microsoft (Hotmail), this policy has been implemented long before Google. We advise you to use a domain name that specifically represents your business name. Your business will look more professional and trusted. Moreover, it helps boost your delivery rate and reducing the risk of becoming spam.

What if I do not have any business domain for my email address?

No problem, ICONMAIL has the solution for you. Click here for more details.

No, to ensure you get the best service from ICONMAIL, we enforce the user selection process before users can use the application.

• The user selection process is applied to the new user of ICONMAIL. It applies after you complete the registration and payment.
• User selection means that not all users of the subscription package ICONMAIL can use the service.
• There are several criteria ICONMAIL specifies the user can start to use the service.
• The user either accepted or rejected after the user selection process.
• If the user is accepted, they can use all ICONMAIL features.
• If the user is rejected, they cannot use ICONMAIL, and of course the payment that has been made by the user will be returned within 2×24 hours.
• The user is rejected if they do not comply with our usage policy.
• You can find out the usage policy here: https://en.kirim.email/terms-of-services/